RETENTION
CENTRALIZED CLIENT INSIGHTS

A COMPLETE VIEW OF EVERY CLIENT IN ONE PLACE

Managing client relationships at scale is difficult. Calls, Slack threads, dashboards, emails, and transcripts create scattered signals that are easy to miss. We saw this firsthand while scaling a performance marketing agency to acquisition and advising more than 50 agencies. AMS brings every client touchpoint into one live view of client health so you can spot risks early and retain clients longer.

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  • Client health dashboard
  • Sentiment tracking
  • Churn risk alerts
  • Marketing platform integrations
  • Directional performance reporting
  • Automated client feedback collection through AMS Slackbot
  • Slack access to GForce for real-time strategy and support
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Faq
Faq

Answers
to Common Questions

How does AMS identify churn risks across channels?

AMS monitors signals from Slack communication, call transcripts, email interactions, and performance data across Meta, Google, TikTok, Amazon, and Klaviyo. It uses predefined indicators that agencies commonly miss, such as negative sentiment, performance declines, or repeated concerns mentioned by clients. These signals are combined into a single client health view so teams can act early.

What data sources can AMS integrate with?

AMS integrates with Slack, Gmail, Google Meet, Zoom, Teams, Meta, Google, TikTok, Amazon, and Klaviyo. This allows you to see communication, performance, and feedback in one place without switching between tools.

How does the Slackbot client check-in work?

AMS triggers a check-in that is sent directly to your client through Slack. The message asks a short set of questions designed to gather feedback on satisfaction. Responses are captured inside AMS and filtered into the client health score.

What types of alerts does AMS generate?

AMS generates alerts related to churn risk, performance shifts, negative sentiment, communication gaps, and changes in client engagement.

How does AMS support agencies that manage large client portfolios?

AMS gives leaders and account teams a single place to review the status of every client. The platform reduces the need to check Slack channels, dashboards, and transcripts manually by surfacing what requires attention. This helps teams stay ahead of risks, streamline communication, and boost retention as client volume grows.